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MaryGaulke (
talk·contribs) has been paid by Voce Communications on behalf of Splunk. Disclosures made below and on userpage.
Ad Page?
This page appears to be an advert for the company. It contains very little information about the history of the company or the approaches they use to build their software. It reads very much like the promotional material one would give out to potential investors. I am not sure exactly what to do about this, so I would like to hear from previous contributors and neutral editors and the best way to deal with this. — Preceding
unsigned comment added by
BlackPh0enix (
talk •
contribs)
16:01, 25 October 2014 (UTC)reply
Odd Talk page deletions
Very odd. I'd like to see the past history here, but this Talk page has been redirected and deleted several times:
This talk page was deleted. The deletion log for this page is provided here for convenience (view all logs for this page):
12:30, August 11, 2008 Gb (talk | contribs) deleted "Talk:Splunk" (R1: Redirect to a deleted, nonexistent, or invalid target)
22:03, January 15, 2008 AliveFreeHappy (talk | contribs) deleted "Talk:Splunk" (CSD G8: Talkpage of deleted or non-existent article)
00:00, January 7, 2008 Slakr (talk | contribs) deleted "Talk:Splunk" (Deleted because "CSD G8 - talk page of article that does not exist".)
I just tagged RefImrpove and SectOR for the "Web 2.0" component, which has no sources, and seems out of place in an article on a log analysis software. This article reads like advertising, and without sales data, seems to not be of a noteable subject. --
NightMonkey (
talk)
21:59, 17 March 2009 (UTC)reply
you can not say this is not notable. it is featured in a few security books, as a network security tool (one even shows you how to set it up). This article sucks, but that is a reason to improve, not to delete.
riffic (
talk)
22:44, 18 March 2009 (UTC)reply
I'm not saying it's not notable, but notability has to be established, and so far, the article does not do a good job of establishing it. The cite you added is fine, as far as it goes, but
WP:NOTABILITY says that notability requires significant coverage, and that "Significant coverage" means that sources address the subject directly in detail" - a passing mention in a book that says "you could also use tool X" does not meet that requirement, I think.
Canadian Monkey (
talk)
23:03, 18 March 2009 (UTC)reply
This
edit request by an editor with a conflict of interest has now been answered.
Hi, I work for a communications firm that represents Splunk, and I have a few suggestions for improving this article:
It might make sense to remove the "Licensing" section (none of the sources are very notable), or perhaps incorporate its contents into the “Products” section.
“Notable customers” might be a more apt title for the "Users" section.
Rewrite the first paragraph of the Products section, which currently has no citations. My suggested text:
Splunk's core offering, Splunk Enterprise, collects and analyzes high volumes of machine-generated data. It uses a standard API to connect directly to applications and devices.[1] Splunk's goal is to present data reporting in a way that is comprehensible and actionable for executives outside a company's IT department.[2][3]
Maybe rename Products section as “Technology” (a la
Sumo Logic), since each of the items isn’t necessarily a discrete product, and it’s also something of a timeline.
Add citations for unsourced content that's already in article:
As of early 2015, Splunk has over 9,000 customers worldwide. — Update to “As of early 2016, Splunk has more than 10,000 customers worldwide.” (Source:
http://www.splunk.com/view/SP-CAAAPC5)
Part of an edit requested by an editor with a
conflict of interest has been implemented. See below for further details
Hi! As previously noted on this page, I work for a communications firm that represents Splunk. It's been over a year since I last checked in here, and I'd like to request a few updates:
Six months ago an anonymous editor
removed the entire "Customers" section as an "Indiscriminate directory of little encyclopedic value to the reader". What can I do to make this section more valuable? I'd previously worked with
Drm310 on this list, and they organized it into sections by application. Would it be helpful if I took that approach further, pared down the list, and wrote brief descriptions of how the example customers use Splunk? Or perhaps the section could be reworked as "Applications," with the case studies providing a few examples of each application of Splunk. Given the fairly technical subject matter, I believe this section can help the reader understand what Splunk's products do. Not done I took a look at the edit, which falls under
WP:PROMO. A list of customers has no place in an encyclopedia. If someone is interested in your products, the Splunk website is linked in the article's infobox. The problem wasn't the format, case studies and paragraphs are also not welcome if they are from Splunk. See
WP:Primary sources for more info.
Infobox updates:
Add logo: | logo = Splunk-Logo.jpg Done I cropped the image and removed the white background.
| logo_alt = Splunk's logo consists of the company's name in a sans-serif font, followed by a "greater than" symbol. Done
Remove Hunk from list of products—it's now a legacy product.[1] Done
Update in lead:
As of early 2016, Splunk has over 10,000 customers worldwide.[2] to As of early 2017, Splunk has over 13,000 customers worldwide.[3] Done
Add Australia to the list of locations with regional operations.[4] Done
Add to "Products" section:
Splunk debuted Splunk IT Service Intelligence (ITSI) in September 2015. ITSI leverages Splunk data to provide visibility into IT performance in a central location.
Machine learning-driven analytics can detect unusual behavior and determine its causes and the areas it affects.[5] Done Slight paraphrasing when I added it into the active; however, it is mostly the same. Machine learning is typically just a buzzword, so I have taken it out.
Splunk announced additional
machine learning capabilities in September 2016 for its Enterprise, ITSI, Enterprise Security, and User Behavior Analytics offerings.[6] The machine learning toolkit can be installed as a free app on top of the Splunk platform.[7] It includes prepackaged guides for implementing common functionalities, in addition to a toolkit developers can use to create custom machine learning models for analyzing Splunk data.[8][9]Not done I don't see this as a major update worthy of inclusion in the article. Shorten the section and remove the ad-like language, please.
In 2017, Splunk introduced Splunk Insights for
Ransomware, an analytics tool for assessing and investigating potential threats by ingesting event logs from multiple sources. The software is targeted toward smaller organizations like universities, with pricing based on the number of users.[10][11] The company also launched Splunk Insights for AWS Cloud Monitoring, a service to facilitate enterprises' migration to
Amazon Web Services' cloud.[12] Done I removed the information about pricing
Add to end of "Splunkbase" section: Notable integrations include the Splunk App for
New Relic, which helps developers and IT operations be more involved with customer experience;[13] the ForeScout Extended Module for Splunk, which adds extra security visibility to
Internet of Things devices;[14] and Splunk App for
AWS, which provides additional visibility for workloads in the
cloud.[15] Done I removed the use cases; however, the rest of the info has been merged
Add "Corporate affairs and culture" section:
==Corporate affairs and culture==
Splunk's name derives "
spelunk", a word for exploring caves[16] that IT specialists also apply to the practice of sifting through data.[17] In its early years, the company attracted attention for its use of irreverent slogans like "Finding all your faults. Just like Mom."[18] and "Take the 'sh' out of IT."[17]Not done The wording seems overly promotional
In 2016, as part of its Splunk4Good initiative, Splunk pledged to donate $100 million in software and support for nonprofits and schools over a 10-year period.[19] Recipients of the donations include
Crossroads Foundation, which uses Splunk for cybersecurity in collecting online donations,[20] and
Team Rubicon, which uses Splunk for big data analysis to organize veterans for volunteer opportunities after a disaster.[21] Splunk employees also receive 3 days of paid time off annually to volunteer at an organization of their choice.[22][23]
Splunk also offers an Academic Program to train new Splunk users for free.[24] In 2016 Splunk announced a global expansion of the program, which then reached 339 U.S. institutions and hosted more than 5 million students through a partnership with
Internet2.[19]
Done As decided below, I have added a mention of the software donations, but nothing else.
I won't be editing the article directly due to my COI, so I'd appreciate help or feedback in getting these updates implemented. Thank you!
Mary Gaulke (
talk)
14:31, 16 August 2017 (UTC)reply
Hi
MaryGaulke. Sorry for the delay in responding to the request. I have begun merging these changes into the main article. Next to each item, I have, and will continue to respond with a done tag or a not done tag explaining why. If you have any questions, comments, or concerns, please leave a message below. Have a nice day!
Daylen (
talk)
21:29, 29 October 2017 (UTC)reply
Hi
Daylen, thanks again for taking the time. I really appreciate your feedback.
Re: Including use cases—I totally understand how a list of customers isn't helpful; I was envisioning something more qualitative, a bit like
this section of
Raspberry Pi. Since the sources come from external coverage, not Splunk comms, I don't think this falls under
WP:PRIMARY.
Additions to Splunkbase section—Just want to make sure this didn't get lost in the shuffle.
From what I can gather, corporate social responsibility is sometimes encyclopedic; cf.
Apple,
Google,
Sony. The $100m pledge, in particular,
receivedextensiveexternalcoverage. Perhaps an abbreviated version of this section would be appropriate?
Typically, I flat out deny corporate social responsibility sections; however, would a limited section be okay in this case. Also, can someone please give me some guidance with the customers section, I still believe that it is unencylapedic; however,
MaryGaulke would like a second opinion. Thanks for your assistance!
Daylen (
talk)
21:30, 18 November 2017 (UTC)reply
A list of customers of that kind is useless. If we could write sourced content about their sales strategy, for example whether they focus on specific sectors, that would be useful, but merely a context-free list of customer names is both useless and somewhat pathetic. Just imagine how our
Microsoft and
Apple, Inc. articles, or
Xerox, or any other truly big company, would look like if we tried to add every sourced mention of someone using their products.
Regarding the "corporate affairs and culture", that's a decidedly mixed bag. The $100 million of software licenses and related services that they'll donate over ten years indeed seems worthy of mention, including the information in
this source that it won't actually cost them anything close to $100 million and may at the same time help with employee morale and turnover. What I found even more interesting about that source is that it mentions another relevant fact about Splunk that currently isn't part of the article, namely that they're running at a loss of more than $80 million per quarter. Turning that one press release and its media coverage into two paragraphs seems
undue, though.
Huon (
talk)
22:52, 18 November 2017 (UTC)reply
Thank you both. I'm happy to let both drop for now or revise the Corporate affairs section per
Huon's suggestions, whatever you prefer. @
Daylen: What about the Products and Splunkbase suggestions above? I believe those are the only remaining unaddressed pieces. Thanks again.
Mary Gaulke (
talk)
20:26, 20 November 2017 (UTC)reply
@
MaryGaulke: Please take a look at the second bullet point under products; however, everything else has now been addressed. As such, I have went ahead and closed this request. Cheers,
Daylen (
talk)
16:49, 27 November 2017 (UTC)reply
Splunk announced additional
machine learning capabilities in September 2016 for several of its major product offerings.[1] The machine learning toolkit can be installed for free on top of the Splunk platform.[2] DoneDaylen (
talk)
05:18, 1 December 2017 (UTC)reply