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I can't find any independent reviews of this book by appropriate publications, though my ability to search is limited to the web. The best I can find appears to come from Columbus bizjournal and seems to be a reprint of quotes by Charles Lauer provided to the magazine, presumably by the publisher since there is no mention of the magazine interviewing Lauer or asking him to review it.

A book that has influenced the methods of so many hospitals seems important, and the Amazon sales rank (around 100,000) seems high for a book with a presumably limited market. But the lack of independent information about the book is worrying and points to notability concerns. Any ideas? -- Siobhan Hansa 13:00, 3 December 2006 (UTC) reply