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I’m Amanda Hauptfleisch, Senior Communications Coordinator with Aspen Dental. We have concerns with the neutrality of this page. Specifically, the latter sentence of the introduction section and the entire “Criticism” section appear to fall outside Wikipedia’s neutral point-of-view guidelines, in addition to being completely unsourced. We welcome constructive criticism and dialogue, but ask that the community take a look at revising or deleting these sections to comply with Wikipedia best practices.-- Amanda aspendental ( talk) 19:35, 25 January 2012 (UTC)
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We propose making the following updates and additions to the "Today" section of the article. Please let us know your feedback. Thanks! -- Amanda aspendental ( talk) 19:47, 8 February 2012 (UTC) Aspen intends to hire 700 workers this year as part of a plan to open 60 locations across the country. [1] Response<ref name="Henrietta" /> is a press release generated by the company itself. It is not considered a reliable reference. Additionally, its content does not contain the information "Aspen Dental recorded approximately 2.2 million visits at more than 330 office locations in 22 states in 2011: Arizona, Connecticut, Florida, Iowa, Illinois, Indiana, Kentucky, Maine, Massachusetts, Michigan, Nebraska, New Hampshire, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Washington and Wisconsin." nor "Aspen Dental Jobs is a professional career resource offering dentists, dental specialists, hygienists, lab technicians and support staff to search dental professional openings online within Aspen Dental’s network of 330 office locations in 22 states across the U.S." Possibly the information is in links included in the press release, but if they are they should be used as the reference rather than the press release. User:Fred Bauder Talk 22:15, 8 February 2012 (UTC)
I've drastically pruned back the 'criticism' sections as they do not quote any references. The above section headed 'Today' looks a little promotional in tone so I wouldn't include it as it stands. . . Mean as custard ( talk) 20:29, 8 February 2012 (UTC) Mean as custard, I've revised the copy (below under "Today"); hopefully it reads more neutral. Please let me know what you think. Thanks! -- Amanda aspendental ( talk) 14:25, 9 February 2012 (UTC) Aspen Dental recorded approximately 2.2 million visits at more than 330 office locations in 22 states in 2011: Arizona, Connecticut, Florida, Iowa, Illinois, Indiana, Kentucky, Maine, Massachusetts, Michigan, Nebraska, New Hampshire, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Washington and Wisconsin. [2] Dental Service Organizations (DSOs) such as Aspen Dental have experienced growth in recent years as more dental professionals have sought administrative service and support to their practices, in light of the volatile economy and increasingly complex insurance industry. [3] Aspen intends to hire 700 workers this year as part of a plan to open 60 locations across the country. [4] Response<ref name="Henrietta" /> is a press release generated by the company itself. It is not considered a reliable reference. Additionally, its content does not contain the information "Aspen Dental recorded approximately 2.2 million visits at more than 330 office locations in 22 states in 2011: Arizona, Connecticut, Florida, Iowa, Illinois, Indiana, Kentucky, Maine, Massachusetts, Michigan, Nebraska, New Hampshire, New York, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Washington and Wisconsin." nor "Aspen Dental Jobs is a professional career resource offering dentists, dental specialists, hygienists, lab technicians and support staff to search dental professional openings online within Aspen Dental’s network of 330 office locations in 22 states across the U.S." Possibly the information is in links included in the press release, but if they are they should be used as the reference rather than the press release. User:Fred Bauder Talk 22:15, 8 February 2012 (UTC)
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Thanks for the advice. I've revised the copy above based on your suggestions to read more neutral. Please let me know what you think. Thank you! -- Amanda aspendental ( talk) 20:02, 9 February 2012 (UTC)
![]() | This edit request by an editor with a conflict of interest was declined. |
As a representative for my employer, ADMI, I am here on Wikipedia to put forward a new draft for the Aspen Dental Wikipedia article. Per the disclosure at the top of this talk page, I will not edit the article directly because of my conflict of interest. Instead, I've saved a proposed draft at a subpage of my user space: User:Stephanie from ADMI/Aspen Dental.
I am seeking help from independent volunteer Wikipedia editors to review this draft, establish that it meets guidelines, and implement changes appropriately. Here are some of the issues I hope to accomplish with this draft:
A key goal throughout preparation of this new draft is to ensure that the article remains neutral and presents a full, balanced view of ADMI and Aspen Dental. I'd like to note that critical commentary has been retained and even expanded where appropriate, to provide greater context. For instance, the new draft includes mention of all of the major legal cases involving Aspen Dental rather than just the two currently included, and provides a complete and up-to-date view.
I am happy for someone to review the article in its entirety and move over, or we can break the draft into sections to address separately. Similarly, I am happy to answer any questions or address any concerns from editors. Just leave a message here or on my talk page. In addition to this updated text, I plan to add new images to better illustrate the article and will follow up with those soon. Thanks in advance for your help. Stephanie from ADMI ( talk) 20:31, 7 July 2016 (UTC)
![]() | This edit request by an editor with a conflict of interest was declined. |
On behalf of my employer, Aspen Dental Management, Inc. (ADMI), and following the above discussion, I'd like to propose an update to correct the article and clarify the distinction between ADMI and Aspen Dental practices. The current version of the article discusses Aspen Dental and ADMI as one entity, even though ADMI is a separate company that licenses the Aspen Dental brand name to individual dentists / practices. As seen in the full draft, I propose adding the following content to the "Operations" section in order to make the article more accurate:
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Each Aspen Dental-branded practice is owned and operated by a licensed, independent dentist. Aspen Dental Management, Inc. (ADMI) offers business support services to these contracted practices using the Aspen Dental brand.<ref name=Noles>{{cite news|last=Noles|first=Corey|title=Aspen Dental says 'open wide' to Missouri|url=http://www.bizjournals.com/stlouis/blog/health-care/2015/05/aspen-dental-says-open-wide-to-missouri.html|accessdate=January 27, 2016|work=St. Louis Business Journal|date=May 19, 2015}}</ref><ref name=About>{{cite web|title=About|url=https://www.aspendental.com/about|publisher=Aspen Dental Management, Inc.|accessdate=January 25, 2016}}</ref> The company's headquarters are located in DeWitt, a suburb of Syracuse, New York. The firm operates a practice support center out of the headquarters location,<ref name=Reinhardt11>{{cite news |title=Aspen Dental is expanding practice-support center |author=Eric Reinhardt |url=https://www.nexis.com/docview/getDocForCuiReq?lni=52JD-J8W1-JD2T-F247&csi=8399&oc=00240&perma=true |work=The Central New York Business Journal |date=March 11, 2011 |accessdate=April 28, 2016}}</ref> carrying out non-clinical work such as human resources, IT support, marketing services, and training and development.<ref name=Duffett05/> In addition to the New York-based practice support center, the firm also has "regional representatives" located in states with Aspen Dental-branded practices.<ref name=Reinhardt11/> |
References
With the addition of this text to the "Operations" section, I'd like to request an update to the article's lead. I propose the following text:
Again, reviewing editors are welcome to reference the full proposed draft in order to see this content in context. Please let me know if you have any questions. @ Altamel: Feel free to share your thoughts. This specific edit request focuses on areas of the draft that you did not have any noted concerns about, so I hope it can be an uncontroversial first request that provides some much-needed clarification in this article. I welcome your thoughts and will respond to additional concerns in subsequent edit requests. Thanks for your consideration. 72.90.89.180 ( talk) 14:30, 1 August 2016 (UTC)
![]() | This edit request by an editor with a conflict of interest has now been answered. |
While waiting on further input on my previous request, I'd like to go ahead with another, which I am hopeful is less controversial. Again, this is on behalf of my employer, Aspen Dental Management, Inc. (ADMI). As seen in the full draft, I propose replacing the first two paragraphs of the "History" section with the following content in order to improve the article:
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Aspen Dental Management, Inc. (ADMI), the [[Dental Service Organizations|Dental Support Organization]] that supports the Aspen Dental brand, was founded in 1998 by Robert Fontana, who continues to serve as chief executive.<ref name=Frontline/> Fontana had completed business school in 1991 and worked at Upstate Dental in [[Syracuse, New York]] for a few years.<ref name=Breslow>{{cite web|last1=Breslow|first1=Jason M.|title=Aspen Dental CEO Bob Fontana: "We're Big Advocates for the Patient"|url=http://www.pbs.org/wgbh/frontline/article/aspen-dental-ceo-bob-fontana-were-big-advocates-for-the-patient/|publisher=PBS|accessdate=January 26, 2016|date=June 26, 2012}}</ref> ADMI's predecessor was founded in 1981 and supported dental practices in [[Upstate New York]]. It was a founding member of the Association of Dental Support Organizations (ADSO).<ref>{{Cite web|url=https://web.archive.org/web/20160403141715/http://theadso.org/about-adso/mission-history/|accessdate=March 26, 2016|publisher=Association of Dental Support Organizations|title=About ADSO}}</ref> After predecessor company Upstate Dental merged with East Coast Dental in December 1997, the resulting firm was launched as Aspen Dental Management, Inc. in 1998.<ref name=Tampone07>{{cite news |title=Aspen plans rapid expansion |author=Kevin Tampone |url=https://www.nexis.com/docview/getDocForCuiReq?lni=4PX1-HJR0-TXVX-K01T&csi=8399&oc=00240&perma=true |work=The Business Journal - Central New York |date=September 7, 2007 |accessdate= April 27, 2016}}</ref>
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References
Frontline
was invoked but never defined (see the
help page).Duffett05
was invoked but never defined (see the
help page).Details about the new facility could be placed at the end of the section, if strict chronological order is required, but I will leave that up to the reviewing editor(s). This proposal is to add more clarity and detail about ADMI's history, and is not intended to cover its legal issues, which should be discussed in more detail separately. In the full draft I suggested originally, you can see what might be added on that topic and I'd be happy to return with a further request on that later. For now, I'm trying to find some straightforward updates that are easier for editors to review.
As a reminder, reviewing editors are welcome to reference the full proposed draft for more context. Please let me know if you have any questions. Thank you! Stephanie from ADMI ( talk) 14:29, 15 September 2016 (UTC)
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![]() | This edit request by an editor with a conflict of interest has now been answered. |
I have submitted two edit requests above, but in both cases reviewing editors did not respond to my follow-up questions and concerns, so I am trying to find the best way to move forward. I recognize that Wikipedia editors are volunteers, and appreciate their time and assistance thus far, but unresolved concerns remain, so I plan to submit a series of short, specific edit requests in an attempt to improve the article.
As I mentioned in the above edit request, there is a sentence kept from the original text but is now redundant: In 1997, an investor acquired Upstate Family Denture Services, Inc., Upstate Denture Labs, Inc. and East Coast Dental Management, Inc. In 1998, Upstate Dental and East Coast Dental merged; the merged company was renamed Aspen Dental Management, Inc. The existing citation for this is a dead link, and the details are replaced by the next paragraph. Is there an editor who is willing to remove this sentence? @ Oceanflynn: I am pinging you just in case you want to discuss. Thanks for your consideration. Stephanie from ADMI ( talk) 22:10, 8 November 2016 (UTC)
![]() | This edit request by an editor with a conflict of interest has now been answered. |
In the above edit request, an editor added in wording about the October 2012 suit but did not add that it was dismissed in 2015. My proposal here was: The United States District Court for the Northern District of New York dismissed the case in 2015. [1] Could this be added to the "Controversies" section? The section seems incomplete, if not misleading, otherwise. @ Oceanflynn: I'm sorry for the multiple pings, but I just want to make sure you're aware of the ongoing discussion(s) in case you want to contribute. Thanks again. Stephanie from ADMI ( talk) 04:01, 10 November 2016 (UTC)
References
![]() | This edit request by an editor with a conflict of interest has now been answered. |
Please see the edit request immediately above for context about why I've submitted this series of edits.
In the above edit request, I asked if an editor would be willing to add information about the company's headquarters relocation, plans to build a new facility in Syracuse in 2017, and a future staff expanson. I propose adding the following text: The company was initially headquartered in Salina, New York but in 2006 moved to a new headquarters near Syracuse in DeWitt. [1] The new headquarters was designed to include a training center to cater for both Aspen Dental employees and other firms' training events. [2] ADMI plans to move into a new facility in downtown Syracuse in 2017 and add up to a further 400 employees by 2020. [3] Is there an editor who is willing to add this content to the "History" section, as seen in this full draft? @ Oceanflynn: I am pinging you just in case you want to discuss. Thanks again. Stephanie from ADMI ( talk) 04:04, 10 November 2016 (UTC)
References
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Im not receiving the urgent assistant I need from office personal. 2603:9001:303:2257:FF32:FE48:88BB:83F6 ( talk) 17:31, 20 November 2023 (UTC)